Motocaddy FAQs and Technical
Before going further, do read the instructions that come with every trundler, battery and charger supplied by Motocaddy.
All manuals you can find here.
What is the maximum weight that a Motocaddy trolley can carry?
We recommend a maximum weight of 20kg, which is more than enough for a cart bag full with 14 clubs, waterproofs, plenty of balls etc.
What service does a Motocaddy trolley require?
No maintenance is required, however you must keep the battery charged up when not in use and you should try to charge it up within 24 hours of playing golf. We also recommend that you keep the cart clean by regularly wiping it down with a damp cloth. Please don’t use a pressure washer as you might end up with water in places you don’t want it.
What should I do if my display screen has misted up during use?
Certain moisture, temperature and humidity conditions can result in localised misting within the display screen. This will not affect the trolley functionality, nor cause any damage and will return to normal when adverse conditions subside.
What warranty does a Motocaddy trolley come with?
All Motocaddy trolleys are covered by a comprehensive 2-year warranty from date of purchase. Motocaddy Lithium batteries are covered by a 2-year warranty with an additional 3 year limited warranty also available upon completion of a valid warranty registration. Lead acid standard & extended batteries are covered by a 12-month warranty from date of purchase.
How heavy are Motocaddy batteries?
If you are worried about the weight of the battery you will be lifting on and off your trolley, our lightest battery is the lithium battery weighing only 2.5kg.
How long does the battery take to recharge?
After a full round of golf it will take approximately 8 to 14 hours to recharge the battery depending on the model and capacity.
I have just received my new trolley, put the battery on charge and the light has gone green in less than an hour, is anything faulty?
Motocaddy batteries are partially charged prior to delivery. We always recommend charging your battery for at least 8 hours before it is used for the first time.
If I only play 9 holes, do I still have to recharge the battery before the next game?
The battery must always be charged after every use irrespective of the number of holes played.